Careers

Technician checking under hood

Join Our Team!

At Toyota Material Handling Solutions, we know the hard work and commitment of our team members is the driving force behind our success. From associate training and development to competitive compensation and benefit packages, we invest in our team members knowing that people are the core of what moves us forward.

As an equal opportunity employer, we offer the following benefits:

401(k) with matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Apply Here

CURRENT OPENINGS

Battery Care Field Technician

Job Title: Battery Care Field Technician

Department: Power Division

Job Type: Full-time, Non- Exempt, Monday to Fridays

Duties & Responsibilities:

Travel to customer locations and maintain batteries as required.
Clean and neutralize batteries as required.
Complete minor repairs as needed.
Provide detailed reports.
Deliver batteries and chargers.
Help with various other tasks that may be required from time to time.

Qualifications:

Must have a valid driver license and clean driving record
Battery experience preferred
Experience testing batteries preferred
Mechanically inclined
Must be able to work nights & weekends if needed
Must be able to travel out of town if needed
Forklift certified preferred
Bilingual (Spanish/ English) a Plus

Experience:

Driver’s License (Required)
Forklift Certification (Preferred)
Batteries: 1 year (Preferred)

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Pay: $17- $20/ hour

Work Location: On- Site

Apply Here

Service Writer

Job Title: Service Writer

Department: Service

Job Type: (Full-time, non- exempt, Monday to Fridays, no nights/ weekends)

Duties & Responsibilities:

Develops and sells customer quotes for parts & service
Dispatches technicians and processes service paperwork.
Responsible for processing warranties according to their policies and procedures including Toyota, Starlift, Cascade, and other brands.
Creates repair quotes for customers based on technician requests, completed work orders and PMs, and incoming customer calls.
Utilizes the Toyota and TVH parts systems to look up parts.
Utilizes the Toyota warranty flat rate manual or “Quick Quote” spreadsheet for labor hour quote times.
Calls customers and presents quotes, obtains purchase orders, and follows up after the repair to ensure customer satisfaction.
Coordinates with transportation to pick up and deliver customer units and necessary rentals.
Communicates with technicians, service supervision, and CSS to coordinate repairs.
Monitors repair progress, and communicates changes of cost or completion dates to both the customer and CSS.
Track quotes, sales, and quote time frames in the daily service writer reports.
Miscellaneous other duties as assigned by management.

Qualifications:

Working knowledge of forklift parts or comparable experience
Experience in forklift maintenance procedures
Ability to read, understand, and process work orders
Experienced in Microsoft office, Word, and Excel
Strong oral and written communication skills
Must be able to lift 25 lbs. unaided
Must be reliable, report to work on time, ability to follow directions, and get along well with co-workers and management personnel

Experience:

Service writing: 1 year (Preferred)
Automotive parts: 1 year (Preferred)

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Pay: $20- $25/ hour

Work Location: On- site, not remote

Apply Here

Sales Consultant

Job Title: Sales Consultant

Department: Sales

Job Type: Full-time, Exempt

Duties & Responsibilities:

Grow parts, service and rental sales volume and expand the customer base by selling new and used equipment in Los Angeles county
Develop annual business plan and goals. Provide monthly updates on achievements versus goals. Exceed all annual sales goals and expectations.
Be an effective business partner to customers and prospects by understanding their business needs and striving to exceed customer expectations; promote TMHS as a “solutions provider” to the customer/prospects.
Actively solicit new business through cold calling. Qualify all leads within 12 hours. Answer emails and voice mails within 4 hours.
Work up new equipment quotes in Toyota’s SAP system. Exceed the designated minimum number of quotes per month, as set by management.
Promote and sell Toyota 360 Support Plus plans; as well as, TMHS, Preventative Maintenance, Guaranteed Maintenance and Vehicle Management System (VMS) Guaranteed Maintenance.
Understand and present financial merchandising solutions, prepare credit applications and product surveys; and evaluate off-lease and trade-in equipment.
Utilize Microsoft Dynamics CRM to manage contacts and leads, prospects, call activity, quotes, sales documentation, internal communications, post-sale follow-up, surveys and lost orders
Manage Toyota’s Customer Satisfaction Program (CSP) survey verification process, meeting or exceeding the 11-day verification requirement.
Keep close contact with customers to troubleshoot issues and help ensure positive survey results
Utilize available technology to be a more effective and efficient resource to TMHS, its customers and prospects
Ensure professional development by participating in Toyota Material Handling training
Be open to coaching by your Vice President of Sales and other TMHS managers

Qualifications:

High School Graduate or equivalent; College preferred
3+ years of material handling industry knowledge and outside sales skills experience required
Strong computer skills including intermediate skills in Microsoft Office 365 Word, Excel, Outlook and Teams; plus, a working knowledge of SAP, Microsoft Dynamics CRM and DocuSign
Strong financial merchandizing skills
Strong written and oral communication, organizational and time/territory management skills
Self-motivated, goal-oriented personality and ability to work independently with minimal personal supervision.
Must be able to work long hours, sometimes 10-12 hours a day
Valid CA driver’s license with good driving record.
Own an automobile and have auto insurance
Obtain and keep current OSHA forklift driver certification

Experience:

Outside sales: 1 year (Required)
Commissions Sales: 1 year (Required)
Driver’s License (Required)

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Pay: From $36,000/ year

Work Location: On-Site, Willing to travel

Apply Here

Outside Sales Consultant (Motive Power)

Job Title: Outside Sales Consultant (Motive Power)

Department: Power Division

Job Type: Full-time, Exempt

Duties & Responsibilities:

Development of business new to Toyota Material Handling Solutions while also expanding product and service offerings into existing customer accounts.
Meet or exceed reasonable and attainable sales goals: As set by company for the region.
Be a student of an ever-changing industry and market strategy involving: Motive Power product lines, emerging EPA and CARB regulatory changes, and service programs for storage battery solutions.
Solutions based selling strategy. We are not a manufacturers rep. you will have the opportunity to sell as a true consultant to your customers. Toyota Material Handling Solutions is an independent value-added reseller.
Work closely with the operations team to execute your service solutions. You will need to be available with a high level of communication.
Negotiate service contracts.
Being organized and detail oriented are key to success. You will have to create your own quotes and manage your sales funnel
Provide the company procurement team with market feedback including competitors pricing, products, and programs.
Attend occasional tradeshows and customer events.
You must physically be able to site walk industrial facilities wearing necessary PPE including fire retardant clothing, hard hat, eye and ear protection, steel toe boots.
You must have a customer service spirit.
Adhere to company travel & expense policies. We understand you have to spend money to make money, but expenses should be managed with a conservative application.
Customer entertainment should ultimately be recovered through that customer’s purchase orders.
Provide timely sales and expense reports.
Other duties as assigned by supervisor.

Qualifications:

Bachelor’s degree is preferred but related experience would offset requirement.
1-2 years of B2B sales experience, preferred not required – Willing to consider professionals seeking a career move.
Entrepreneurial spirit – our company is growing and changing which offers opportunity for advancement but requires patience during the transition.
Military experience is a plus
Must be able to learn new computer programs, experience with Microsoft Office highly preferred
You will need to be able to present our company’s capabilities from a corporate boardroom setting all the way down to the plant floor.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Pay: From $36,000

Work Location: On- Site, willing to travel

Apply Here

Outside Customer Service Sales Representative

Job Title: Outside Customer Service Sales Representative

Department: Customer Service Sales Representative

Job Type: Full-time

Duties & Responsibilities:

Establishing new customer accounts for Toyota Material Handling Solutions while maintaining strong relationships with our existing clients.
Visit, in person, all TMHS customer accounts within assigned territory on a regular basis (adhering to aftermarket sales department KPI’s)
Cold call on any and all potential new customers within assigned territory.
Work directly with Territory Manager(s) within assigned territory.
Generate repair estimates for our customers.
All quotes should be sent or delivered to customers within 48 hours based on criteria above.
Track all quoted estimates, whether approved or denied, and provide weekly status updates.
Target customers for any forklift rental business. Commission to be paid based on aftermarket commissioning sales program.
Target customers for allied sales opportunities (batteries, attachments, safety training, etc.). Commission to be paid based on aftermarket commissioning sales program.
Grow your knowledge of material handling products, services, and the aftermarket items associated with forklifts and equipment.

Qualifications:

Bachelor’s degree is preferred but related experience would offset requirement.
1-2 years of B2B sales experience, preferred not required – Willing to consider professionals seeking a career move.
Entrepreneurial spirit – our company is growing and changing which offers opportunity for advancement but requires patience during the transition.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Pay: $100,000- $125,000

Work Location: Multiple Locations

Apply Here

Marketing Manager

Job Title: Marketing Manager

Department: Sales & Marketing

Job Type: Full-time, Non- exempt, Monday to Fridays, no nights/ weekends

Duties & Responsibilities:

Search Engine Optimization – Work close with IT department
Lead and coordinate all aspects of digital content such as social, video, blog, and email newsletter content
Develops strategic marketing plan to meet goals and objectives of the company.
Develops and maintains marketing budgets.
Plans and coordinates the marketing of current and new products.
Develops and coordinates production of marketing and promotional materials and programs including but not limited to print, electronic media, trade show, direct mail, and signage.
Develops plans, programs, and promotions to improve market penetration and meet corporate objectives.
Coordinates and manages market research and competitive analysis; utilizes knowledge and prepares reports as needed.
Develops, implements, and maintains procedures that enhance the efficiency of the marketing team.
Assists with development and maintenance of consistent corporate image throughout all marketing and promotional materials and product lines.
Performs other related duties as assigned by management.
Oversees Senior Digital Marketing Strategist

Qualifications:

Bachelor’s degree (B.A.) required master’s degree preferred
4-6 years related experience.
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Excellent presentation skills.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Demonstrate ability to plan and organize projects
Leadership and business acumen skills
Proven ability to handle multiple projects and meet deadlines
Good judgement with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Strong computer skills including Microsoft Office Word, Excel, Outlook and Teams
Familiarity with social media outlets (i.e. LinkedIn, Facebook, Twitter, Instagram)

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Hours: 8:00am to 5:00pm
Pay: $75,000- $85,000/ year

Work Location: On- Site, not remote

Apply Here

Field Service Technician

Job Title: Field Service Technician

Department: Service

Job Type: Full-time, Non- exempt, Monday to Fridays, no nights/ weekends

Duties & Responsibilities:

Ability to communicate with customers both in-house and in the field
Ability to determine whether work should be done in-field or in-house
Repair gasoline, LPG, electric or diesel-powered forklifts.
Make repairs as needed including replacing worn or broken parts, adjusting brakes, tightening body bolts, aligning wheels, etc.
Lubricate vehicle and perform other duties in connection with maintenance and operation of lift truck, as required.
Perform manual labor, as needed, such as heavy lifting and operating power equipment.
Inform supervisor of maintenance problems as they arise.
Complete paperwork, as needed, to open and/or close work orders.
Attend technical classes/training when offered by management.
Practice safe work habits.
Keep van clean. Report any vehicle problems to your supervisor.
Perform other duties as assigned by supervisor.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, sitting, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Must be able to physically operate power machinery, use hand tools, use air compressor tools, band saw and department grinder, steam cleaner, and parts washer machines,
Must be able to physically lift 50 pounds unaided.
Must be able to physically listen, speak and interact with other company associates, vendors, and customers regarding service department needs.
Must be physically able to operate / drive a company van or Hino truck
Must be physically and mentally able to read, write and follow directions

Qualifications:

High school degree
3-5 years material handing technician experience
Excellent driving record (as shown on current DMV report)
Will be expected to drive (company van/gas provided) to TMHS customer sites. Sites vary over the general Los Angeles area
Ability to read and follow Thomas Guide directions
Own your own tools and tool box
Must be able to write and spell english clearly and correctly
Customer service attitude and aptitude
Good attendance and punctuality a must
Must be reliable, report to work on time, follow directions and get along well with coworkers and management personnel
Expected to attend technical classes when offered by management
Appearance must be neat and professional